Last Updated: July 30, 2025
Welcome to Prosomio ("we," "our," or "us"), an AI-powered clinical scenario simulator designed to help medical professionals practice real-life patient interactions through realistic scenarios, AI-powered feedback, and progress tracking (the "Service"). By accessing or using Prosomio, you ("you" or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
By creating an account, accessing, or using the Service, you confirm that you are at least 18 years old, have the legal capacity to enter into these Terms, and agree to comply with these Terms and all applicable laws and regulations. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Prosomio is a cloud-based platform that allows medical professionals to practice clinical skills through:
The Service is intended for educational and training purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
To use the Service, you must create an account by providing accurate and complete information, including your name, email address, and professional credentials. You agree to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at support@prosomio.com if you suspect unauthorized use of your account.
The Service is intended for medical professionals or students in medical training programs. You may not use the Service if you are not a qualified user or if your use violates any applicable laws or regulations.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.
You may use the Service to practice clinical scenarios, receive feedback, and track your progress as intended by the platform. You agree not to:
You retain ownership of any content you submit to the Service (e.g., responses to scenarios or notes). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process such content to provide and improve the Service.
Certain features of the Service may require a paid subscription. Subscription details, including pricing and features, are available at https://prosomio.com. We reserve the right to modify subscription plans or pricing with reasonable notice.
Payments are processed through a third-party payment processor. You agree to provide accurate billing information and authorize us to charge your chosen payment method for the applicable fees. All payments are non-refundable unless otherwise stated.
You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of the current billing cycle.
All content, software, and materials provided through the Service, including scenarios, feedback algorithms, and progress tracking tools, are owned by Prosomio or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from the Service without our prior written consent.
You may stop using the Service and delete your account at any time.
We may suspend or terminate your access to the Service if you:
Upon termination, your license to use the Service ends, and you must cease all use of the Service. We may delete your account data, subject to our Privacy Policy.
The Service is for educational and training purposes only. It is not intended to provide medical advice, diagnosis, or treatment. You should consult a qualified medical professional for real-world medical decisions.
The Service is provided "as is" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be error-free, uninterrupted, or secure.
To the fullest extent permitted by law, Prosomio and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service, including loss of data, profits, or professional opportunities. Our total liability for any claim will not exceed the amount you paid for the Service in the 12 months prior to the claim.
You agree to indemnify and hold harmless Prosomio and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service will be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our website or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
If you have questions or concerns about these Terms, please contact us at:
Prosomio
Email: hello@prosomio.com